- When can I expect to receive the magazine?
- I’ve paid but received another bill. Why?
- Where can I find the expiration date of my subscription?
- I need to change my address for StayTuned Magazine delivery.
- How can I tell if I already renewed?
- How do I check the status of my subscription?
- How do I sign up for your free VIP service and get a digital issue of the magazine?
- Can I give a gift subscription?
- My channel lineup on the back cover isn’t correct.
- Why aren’t my local networks or local channel numbers included?
- I’m missing pages during the late-night hours?
- Why are there networks listed that aren’t available to me?
- How do you determine what networks are listed?
- I have an HD television — where can I find programming in HD?
FAQ: Special Section
For customers who used to receive StayTuned Magazine through their cable companies
- Why is the magazine no longer offered through my cable provider?
- Is the time zone specific edition of StayTuned Magazine different from my current magazine?
- Can I sign up to get StayTuned Magazine through you here?
When can I expect to receive the magazine?
How can I tell if I already renewed?
How do I check the status of my subscription?
Log in at www.staytunedmag.com/myaccount to find your expiration date and status of payments or to renew or pay your bill. You can also change your address or email address here. —->
How do I sign up for your free VIP service and get a digital issue of the magazine?
You don’t have to wait for the mail to get your next issue of StayTuned Magazine. Exclusive to print subscribers only, we offer a FREE expanded digital issue of the magazine where we email you a link to access it 10 days before the end of the month. To sign up, go to: https://www.staytunedmag.com/all-access/
Why aren’t my local networks or local channel numbers included?
Our magazine serves other cities within your time zone that have different channel lineups and local broadcast networks. We have to accommodate all of them.. Your local networks are represented with our national broadcast feeds. What that means is that instead of programming listings for local networks like WJLA-ABC7, WPXI or CBS5, the publication lists the national feeds of ABC, NBC, CBS, etc. It’s important to note that prime-time programming is the same no matter where you live (everyone sees Grey’s Anatomy on ABC Thursdays at 10pm ET/PT); however, daytime programming can vary from market to market because local broadcasters can select what programming they will air during the afternoon. You can use your onscreen programming guide or visit www.staytunedmag.com for local afternoon listings.
I’m missing pages during the late-night hours?
Your publication lists programming from the hours of 8am to midnight. If you’re looking for late-night programming print subscribers can download our expanded digital edition that features 24-hours of programming by signing up to our VIP program at https://www.staytunedmag.com/all-access/
Why are there networks listed that aren’t available to me?
Some networks are only available with a certain package subscription — like regional sports networks — and other networks require a premium subscription — like HBO, Showtime, Cinemax and Starz. Double-check with your cable or satellite provider if you are unsure if your package includes a network or not.
How do you determine what networks are listed?
There are many factors we consider when determining what networks are listed in the magazine. First, we look at the National Cable Television Association’s research on the top cable networks, specifically its ranking of what networks reach the majority of homes. Then we look at the complexities of the programming content offered on a network. For instance, movie networks take precedence over networks like C-SPAN, which has little or no time-specific or title-specific programming. We also prefer to list networks that can provide monthly schedules versus weekly schedules — this is, of course, to ensure we can offer you accurate, up-to-date programming information.
FAQ: Special Section
For customers who used to receive the magazine through their cable company
Is the time zone specific edition of the magazine different from my current magazine?
Our time zone specific edition is very similar to your custom publication. You’ll still get the same daily programming listings for over 120 cable networks, plus sports highlights, movie listings, editorial features and more.